Microsoft 365 subscribers on Family, Premium or Pro tiers who use their full OneDrive allotments are about to lose a lot of cloud storage. Under the old schema, each tier offered 1TB per user with a six-user cap, for a combined 6TB. The new quotas are shared pools: Family and Premium plans get 2TB to split among up to six users, and Pro gets 5TB, so a fully loaded Family plan loses up to 4TB of combined capacity.
Microsoft is selling the change as flexibility, since heavy users can now exceed the old 1TB per-person cap as long as the shared pool has room, and the company put subscription cancellation steps right on the support page announcing the change. New subscribers moved to the new schema on Thursday; existing subscribers get hit when their plans renew on or after May 2, 2027. The reaction on Reddit’s Microsoft365 community is uniformly hostile, with users saying they will cancel rather than renew into a smaller quota. It is not Microsoft’s first storage haircut: Office 365 once shipped unlimited cloud storage until abuse ended that, and education allocations were slashed in 2024.